Terms of service

Your Rights

NeoForge Ltd is a UK-based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with us is safe. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

Changes

If we decide to change our Terms and Conditions, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Ordering

When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order, we will contact you by email and refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.

Site Usage

NeoForge Ltd disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties implied or otherwise relating to use of this site.

Ownership of Information

We create the majority of pictures and descriptions for the website. This information is the copyright of NeoForge Ltd and may not be used by any other party without our express permission. The website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with us or where we have expressly requested the process.

Accuracy of Information

We put a lot of time and effort into describing and photographing the products we sell using our affiliate partner manufacturer websites, catalogues, our own photography studio, and often our own descriptions of the products. Although we endeavour to ensure that all information is accurate, mistakes can still happen, especially where manufacturers make changes. Please do let us know if you see or read something that you think is not correct. If you have purchased something based on information on the website which turns out to be incorrect, we will happily replace or refund the product as applicable.